Volusia County |
Code of Ordinances |
Chapter 86. PERSONNEL |
Article II. MERIT SYSTEM |
Division 14. COMPLAINTS, GRIEVANCES AND APPEALS |
§ 86-481. Philosophy.
(a)
It is a mutual obligation on the part of administrative, supervisory and nonsupervisory employees of the county to provide efficient and continuous service to the citizens of the county. It is recognized that employee morale is an important factor in maintaining a high level of public service and that the efficient and productive organization is measured in part by the employee's constructive attitude about his organization, and his willingness to work cooperatively with other employees and to work in harmony with his supervisor.
(b)
Procedures in this division are established to provide:
(1)
An orderly and expeditious method for resolving problems which may arise from working relationships and conditions;
(2)
Processes by which employees may acquire some degree of satisfaction when they feel the need for redress;
(3)
An outlet for internal disturbances that might otherwise explode into complete work disruptions; and
(4)
A work environment that will allow the greatest amount of employee proficiency, since improved employee satisfaction and production will result in a better, more economical product submitted to the public.
(c)
The primary purpose of these procedures shall be to determine what is right rather than who is right. Free discussion between employee and supervisor will lead to a better understanding by both parties as to policies, practices and procedures which affect all employees. This will tend to identify and eliminate conditions which may cause misunderstanding and grievances. The intended purpose is defeated if a spirit of conflict enters into the consideration of a complaint, grievance or appeal. Supervisors and employees alike must recognize the true purpose of these procedures if they are to be of value in promoting the effectiveness of the county government.
(Ord. No. 81-19, § 15.01, 9-3-81)