§ 118-100. Requirements; billing and record keeping.

(a)

Towing services shall provide a written bill at the request of the owner or operator of a vehicle detailing the charges to date.

(b)

Towing services shall provide, at the time of payment, a written receipt for all charges imposed and received from the owner or operator of a vehicle resulting from the towing or immobilization of a vehicle. Said receipt shall include at a minimum:

(1)

The date, time and location of the tow;

(2)

The total charges listed individually and specifically; and

(3)

The date and time of payment of the charges.

(c)

The towing services shall prepare and maintain a tow or immobilization data sheet which shall include, but not be limited to the following information:

(1)

The name of the towing service and the person providing the service;

(2)

The location from which the vehicle was towed or immobilized;

(3)

Date and time the tow or immobilization was initiated;

(4)

If a tow, the destination to which the vehicle was taken;

(5)

The description of the vehicle including the make, model, year, color, vehicle identification number and license plate number;

(6)

As to trespass tows, the time and date the Volusia County Sheriff's Office was contacted by the towing service and Volusia County Sheriff's Office case number assigned;

(7)

The description of the service rendered including an itemized list of all charges; and

(8)

The date and time the vehicle was returned to the owner or the immobilization device removed and the identity of that owner.

(d)

All towing services shall keep all such tow sheets on file for a period of three years and shall make them available to any law enforcement officer during normal business hours.

(Ord. No. 2002-20, § I, 10-17-02; Ord. No. 2009-06, § I, 3-5-09)